Practice 60 original PHR and SPHR questions covering business strategy, workforce planning, talent development, compensation, employee relations, and risk, with answers and explanations.
Level: PHR / SPHRDifficulty: intermediate60 questions60 min
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Question 1
What does PHR stand for?
PHR is the Professional in Human Resources certification offered by HRCI. The other expansions are not official terms.
Question 2
What does SPHR stand for?
SPHR is the Senior Professional in Human Resources certification for experienced HR leaders. It focuses on strategy and policy.
Question 3
What is HR strategy?
HR strategy connects people practices to organizational goals. It is broader than handbooks, payroll, or temporary hiring.
Question 4
What is a SWOT analysis?
SWOT is a planning tool that reviews strengths, weaknesses, opportunities, and threats. The other letter sets do not define SWOT.
Question 5
What is a mission statement?
A mission statement explains why the organization exists and what it aims to do. It is not a salary list, schedule, or ad.
Question 6
What is a vision statement?
A vision statement describes the future the organization wants to create. It is not a staff list, payroll, or calendar.
Question 7
What is workforce planning?
Workforce planning forecasts talent needs and develops plans to close gaps. It is not vacation scheduling, bonuses, or ads alone.
Question 8
What is a job analysis?
Job analysis identifies duties, responsibilities, and qualifications for a role. It supports job descriptions, selection, and pay decisions.
Question 9
What is a job description?
A job description summarizes duties, responsibilities, and qualifications. It is not a review form, payroll report, or budget.
Question 10
What is succession planning?
Succession planning identifies and develops successors for critical roles. It is not termination, posting, or market surveys.
Question 11
What is a skill gap?
A skill gap is the difference between the skills needed and those available. Training and hiring address the gap.
Question 12
What is a recruiting plan?
A recruiting plan defines sourcing, selection, and hiring steps. It is not pay, training, or benefits documents.
Question 13
What are HR metrics?
HR metrics quantify outcomes such as turnover, time to fill, and training hours. They are not complaints, policies, or questions.
Question 14
What is a KPI?
A KPI is a key performance indicator used to evaluate success. It is not a process index, profile, or pay grade.
Question 15
What is onboarding?
Onboarding helps new employees learn the organization, their role, and expectations. It is broader than background checks or payroll.
Question 16
What is a training needs analysis?
A training needs analysis identifies what skills employees need and what they currently have. Venue, payment, and scheduling come later.
Question 17
What does ADDIE stand for?
ADDIE is an instructional design model: analyze, design, develop, implement, evaluate. The other sets are not ADDIE.
Question 18
What is a learning management system?
An LMS hosts courses and tracks completion. It is not payroll, recruiting, or benefits administration.
Question 19
What is mentoring?
Mentoring pairs experienced staff with less experienced employees for guidance. It is not discipline, bonuses, or rotation.
Question 20
What is coaching?
Coaching uses feedback and practice to improve performance. It is not punishment, job descriptions, or salary reviews.
Question 21
What is 360-degree feedback?
360-degree feedback gathers input from multiple sources around the employee. It is not customer-only, salary, or single-rater feedback.
Question 22
What is career pathing?
Career pathing shows employees possible routes for growth. It is not termination, exits, or ads.
Question 23
What is employee development?
Employee development builds competencies for growth. Overtime, background checks, and benefits are different HR functions.
Question 24
What is a competency model?
A competency model describes the knowledge, skills, and behaviors needed for roles. It is not pay, a board, or a budget.
Question 25
What is e-learning?
E-learning uses online platforms for training. It complements classroom and hands-on methods but is not limited to them.
Question 26
What is a development plan?
A development plan lists goals, actions, and timelines for employee growth. It is not discipline, recruiting, or pay budgeting.
Question 27
What is base pay?
Base pay is the fixed amount an employee earns. Bonuses, stock, and overtime are additional forms of pay.
Question 28
What is variable pay?
Variable pay depends on individual, team, or company results, such as bonuses or commissions. Base pay is fixed.
Question 29
What is a merit increase?
Merit increases reward individual performance. Across-the-board raises and COLA are different from merit pay.
Question 30
What is job evaluation?
Job evaluation ranks jobs by value to set internal pay equity. It is not interviewing, training evaluation, or safety.
Question 31
What is pay equity?
Pay equity means comparable work receives comparable pay, reducing discrimination. It is broader than identical titles or sameness.
Question 32
What is a market survey in compensation?
Compensation market surveys compare salaries against competitors or benchmarks. They are not satisfaction, skills, or safety surveys.
Question 33
What are benefits?
Benefits are indirect compensation such as health insurance, retirement, and paid leave. Bonuses and base pay are cash compensation.
Question 34
What is health insurance?
Health insurance covers medical costs. Retirement plans, bonuses, and vacation are separate benefits.
Question 35
What is a retirement plan?
Retirement plans such as 401(k)s help employees save for retirement. HSAs, severance, and training funds serve different purposes.
Question 36
What is overtime pay?
Overtime compensates eligible employees for hours beyond the standard threshold. It is not vacation, holiday, or retention pay.
Question 37
What is total compensation?
Total compensation includes base pay, variable pay, and benefits. It gives the full value of the reward package.
Question 38
What is a pay band?
A pay band defines the minimum and maximum salary for a level. It is not a deduction, pool, or commission.
Question 39
What is employee engagement?
Engagement reflects employees connection to their work and organization. It is not headcount, salary, or budget.
Question 40
What is turnover?
Turnover is the rate at which employees leave and are replaced. Hiring is the inflow, not turnover.
Question 41
What is retention?
Retention measures how well the organization keeps employees. Recruitment brings people in; retention keeps them.
Question 42
What is an exit interview?
An exit interview gathers feedback from departing employees. It is not hiring, discipline, or performance review.
Question 43
What is a grievance?
A grievance is a formal complaint, often about working conditions or contract issues. It is not an offer, raise, or training request.
Question 44
What is a collective bargaining agreement?
A collective bargaining agreement is negotiated between the employer and union. It is not an offer, brochure, or policy.
Question 45
What is a strike?
A strike is an organized work stoppage to pressure the employer during negotiations. It is not a picnic, event, or training.
Question 46
What is OSHA?
OSHA is the Occupational Safety and Health Administration. It is not a retirement plan, recruiter, or survey.
Question 47
What is workplace harassment?
Harassment is unwelcome conduct based on protected characteristics or of a sexual nature. It is not discipline, scheduling, or leave.
Question 48
What is a whistleblower?
A whistleblower reports illegal or unethical behavior. Laws protect them from retaliation.
Question 49
What is an employee handbook?
An employee handbook communicates policies, expectations, and benefits. It is not pay, training, or recruiting documents.
Question 50
What is progressive discipline?
Progressive discipline uses steps such as verbal warning, written warning, and suspension before termination. It is not immediate firing, pay, or bonuses.
Question 51
What is FLSA?
FLSA is the Fair Labor Standards Act, which sets minimum wage and overtime rules. FMLA is family leave and ADA is disability.
Question 52
What is FMLA?
FMLA is the Family and Medical Leave Act, providing unpaid leave for eligible employees. It is not wage, retirement, or safety law.
Question 53
What is ADA?
ADA is the Americans with Disabilities Act, requiring reasonable accommodation and nondiscrimination. It is not a plan, system, or platform.
Question 54
What is EEO?
EEO stands for equal employment opportunity, preventing discrimination in hiring and employment. The other expansions are not standard.
Question 55
What is a reasonable accommodation?
Reasonable accommodation modifies work or the workplace to support people with disabilities. It is not pay, promotion, or perks.
Question 56
What is sexual harassment?
Sexual harassment is unwelcome sexual conduct that affects employment or creates a hostile environment. It is not culture, dress, or review.
Question 57
Which of the following are common HR certifications? Select all that apply.
PHR and SPHR are HRCI certifications, while SHRM-CP and SHRM-SCP are SHRM certifications. All are common HR credentials.
Question 58
Which of the following can provide 360-degree feedback? Select all that apply.
360-degree feedback can include managers, peers, subordinates, and sometimes customers or clients. It gives a broader view of performance.
Question 59
PHR and SPHR have identical eligibility requirements.
SPHR requires more HR experience and a stronger strategic focus than PHR. The eligibility requirements are not identical.