ข้อ 1
What is cloud computing?
Cloud computing provides on-demand resources over the internet. Hard drives, printers, and plugins are not cloud computing.
ข้อ 2
What is SaaS?
SaaS delivers applications such as Microsoft 365 over the internet. IaaS is infrastructure and PaaS is a platform.
ข้อ 3
What is PaaS?
PaaS provides a managed platform for application development. SaaS is software, IaaS is infrastructure, and local networks are not PaaS.
ข้อ 4
What is IaaS?
IaaS provides VMs, storage, and networking on demand. SaaS is software, and productivity suites or firewalls are not IaaS.
ข้อ 5
What is a public cloud?
Public clouds are shared provider environments. Private clouds are dedicated, and local servers or USB drives are not cloud.
ข้อ 6
What is a private cloud?
Private clouds are dedicated to a single organization. Public clouds are shared, and networks or browsers are not private clouds.
ข้อ 7
What is a hybrid cloud?
Hybrid clouds combine public and private environments. Public-only, private-only, and local backups are not hybrid.
ข้อ 8
What is scalability?
Scalability lets systems grow with demand. Network speed, policies, and licenses are different.
ข้อ 9
What is elasticity in cloud computing?
Elasticity automatically adjusts resources. Billing, formats, and cables are unrelated.
ข้อ 10
Match each cloud service model to its purpose.
SaaS delivers software, PaaS provides platforms, IaaS provides infrastructure, and hybrid combines public and private.
ข้อ 11
Which Microsoft 365 app manages email and calendar?
Outlook handles email and calendar. Word creates documents, Excel handles spreadsheets, and PowerPoint creates presentations.
ข้อ 12
Which Microsoft 365 app creates documents?
Word creates text documents. Outlook is email, Teams is collaboration, and OneNote is notes.
ข้อ 13
Which Microsoft 365 app handles spreadsheets?
Excel creates spreadsheets and data analysis. Word is documents, PowerPoint is slides, and OneDrive is storage.
ข้อ 14
Which Microsoft 365 app creates presentations?
PowerPoint creates presentations. Excel is spreadsheets, Outlook is email, and Planner is task management.
ข้อ 15
Which Microsoft 365 app supports chat and meetings?
Teams provides chat, meetings, and collaboration. Word and Excel are documents, and Access is a database.
ข้อ 16
Which service provides personal cloud file storage?
OneDrive stores personal files in the cloud. SharePoint is intranet sites, Teams is collaboration, and Outlook is email.
ข้อ 17
Which service hosts intranet sites and document libraries?
SharePoint provides team sites and libraries. OneDrive is personal storage, and Excel or PowerPoint are documents.
ข้อ 18
Which app is used for digital notes?
OneNote captures digital notes. Word is documents, Outlook is email, and Teams is collaboration.
ข้อ 19
Which service helps manage team tasks?
Planner organizes tasks on boards. Word and Excel are documents, and OneNote is notes.
ข้อ 20
Match each Microsoft 365 app to its purpose.
Outlook handles email, Teams handles chat, SharePoint hosts sites, and OneDrive stores files.
ข้อ 21
Which Microsoft service manages user identities?
Entra ID manages identities and access. Outlook, Excel, and OneNote are productivity apps.
ข้อ 22
What is multifactor authentication?
MFA requires multiple factors such as password and code. One password, disabling login, or sharing accounts are not MFA.
ข้อ 23
What is Conditional Access?
Conditional Access enforces sign-in policies based on user, device, and location. Spreadsheets, backups, and calendars are different.
ข้อ 24
What is data loss prevention?
DLP detects and blocks sensitive data sharing. Backups, firewall rules, and DNS records are different.
ข้อ 25
Which Microsoft suite provides compliance and data governance tools?
Purview provides compliance, eDiscovery, and governance. PowerPoint, OneDrive, and Teams are productivity services.
ข้อ 26
What are sensitivity labels?
Sensitivity labels classify data such as confidential. Signatures, colors, and names are different.
ข้อ 27
What is Microsoft Information Protection?
Information Protection protects sensitive data with labels and encryption. Editors, chat, and spreadsheets are different.
ข้อ 28
What is eDiscovery?
eDiscovery searches content for legal cases. Backups, meetings, and reports are different.
ข้อ 29
What is Insider Risk Management?
Insider Risk Management detects internal threats. Firewalls, backups, and DNS records are different.
ข้อ 30
Match each security concept to its purpose.
Entra ID manages identities, MFA requires factors, DLP prevents loss, and Purview provides compliance.
ข้อ 31
What is a Microsoft 365 subscription?
Subscriptions provide paid access to Microsoft 365 services. Passwords, cables, and backups are different.
ข้อ 32
What is a license?
Licenses entitle users to services. Usernames, files, and meetings are not licenses.
ข้อ 33
Which plan includes web and mobile versions of Microsoft 365 apps?
Business Basic includes web and mobile apps with cloud services. E5 includes advanced security, Office 2019 is on-premises, and Windows is an OS.
ข้อ 34
Which plan includes full desktop apps and cloud services for enterprises?
E3 includes desktop apps, cloud services, and enterprise features. Business Basic is web apps, and free or web-only plans are limited.
ข้อ 35
Which plan adds advanced security and compliance features?
E5 adds advanced security, analytics, and compliance. E1 and Basic are lower tiers, and Office Online is free.
ข้อ 36
What is per-user licensing?
Per-user licensing assigns a license to each user. Device-only, free, or firewall are different.
ข้อ 37
What is volume licensing?
Volume licensing provides organizational agreements. Single purchases, trials, and backups are different.
ข้อ 38
What is a tenant?
A tenant is the organization-wide instance. Users, documents, and meetings live inside the tenant.
ข้อ 39
What is billing in Microsoft 365?
Billing manages invoices and payments. Editors, chat, and file shares are different.
ข้อ 40
Match each licensing concept to its purpose.
Subscriptions are paid plans, licenses entitle users, E3 includes enterprise apps, and E5 adds advanced security.
ข้อ 41
Which portal manages Microsoft 365 users and settings?
The admin center manages users, groups, and settings. Excel, OneNote, and PowerPoint are productivity apps.
ข้อ 42
What is an admin role?
Admin roles grant permissions such as user or billing administration. Passwords, documents, and meetings are different.
ข้อ 43
What is a user in Microsoft 365?
Users are identities with credentials and services. Cables, backups, and firewalls are not users.
ข้อ 44
What is a group in Microsoft 365?
Groups collect users for access and collaboration. Files, meetings, and licenses are different.
ข้อ 45
What is a shared mailbox?
Shared mailboxes let teams manage common email. Personal inboxes, distribution lists, and calendars are different.
ข้อ 46
What is a resource mailbox?
Resource mailboxes represent rooms and equipment. User inboxes, group mailboxes, and backups are different.
ข้อ 47
What is a distribution group?
Distribution groups broadcast email. Security groups grant permissions, and shared or resource mailboxes are different.
ข้อ 48
What is a security group?
Security groups control access. Distribution lists send email, and shared or room mailboxes are different.
ข้อ 49
What is a usage report?
Usage reports show user activity and adoption. Backups, licenses, and firewalls are different.
ข้อ 50
Match each administration concept to its purpose.
Admin center manages settings, users are identities, groups collect users, and usage reports show activity.
ข้อ 51
What is Microsoft 365 Copilot?
Microsoft 365 Copilot brings AI assistance to apps. Databases, firewalls, and networks are different.
ข้อ 52
What is Copilot in Windows?
Copilot in Windows assists with the OS. Spreadsheets, plugins, and printers are different.
ข้อ 53
What is a prompt in AI?
Prompts direct AI output. Passwords, backups, and meetings are not prompts.
ข้อ 54
What is data protection in AI?
Data protection ensures AI uses data safely and privately. Backups, firewalls, and spreadsheets are different.
ข้อ 55
What is Responsible AI?
Responsible AI covers fairness, safety, transparency, and accountability. Backups, network rules, and documents are different.
ข้อ 56
What is Copilot Lab?
Copilot Lab provides prompts and guidance. Databases, firewalls, and networks are different.
ข้อ 57
What is a knowledge base in AI?
Knowledge bases provide grounding data for AI. Printers, cables, and calendars are unrelated.
ข้อ 58
What is Bing Chat Enterprise?
Bing Chat Enterprise provides AI chat with commercial protections. Spreadsheets, firewalls, and backups are different.
ข้อ 59
What is AI hallucination?
Hallucination is incorrect AI output. Hardware, network, and licensing issues are different.
ข้อ 60
Match each AI concept to its purpose.
Copilot brings AI to apps, prompts direct models, Responsible AI sets principles, and Copilot Lab teaches usage.