Practica 60 preguntas originales de Administrador de Salesforce sobre configuración de la organización, objetos y campos, seguridad y uso compartido, automatización, e informes y paneles, con respuestas y explicaciones.
Nivel: Salesforce AdministratorDificultad: intermediate60 preguntas60 min
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Pregunta 1
What is a Salesforce org?
A Salesforce org is the configured instance a company uses. It contains users, objects, apps, and settings. Report folders, layouts, and workflows are parts of the org, not the org itself.
Pregunta 2
What is an object in Salesforce?
An object is like a database table that stores records. Account and Contact are standard objects. Dashboards, templates, and profiles are different features.
Pregunta 3
What is a field in Salesforce?
A field is a column or attribute that stores a value for each record. A record is a row, and roles and filters are separate concepts.
Pregunta 4
What is a record in Salesforce?
A record is one row in an object, such as a single Account or Contact. Report types, dashboard components, and permission sets are not records.
Pregunta 5
Which is an example of a standard object?
Account is a standard object included in Salesforce. Custom Invoice and other custom objects are created by administrators to meet specific needs.
Pregunta 6
What is a custom object?
A custom object is created by an administrator to store data that standard objects do not cover. It can have custom fields, relationships, and page layouts.
Pregunta 7
What is an app in Salesforce?
An app groups tabs, objects, and tools for a specific job function. It organizes the user interface, while records and emails are different.
Pregunta 8
What is a tab in Salesforce?
A tab provides navigation to an object, list view, or custom page. Tabs are not fields, filters, or sharing rules.
Pregunta 9
What is a list view?
A list view is a saved set of filters and columns that shows selected records. Page layouts, charts, and approvals are different features.
Pregunta 10
What is a page layout?
A page layout controls which fields, buttons, and related lists appear on a record page. It is not a report type, rule, or hierarchy.
Pregunta 11
What is a record type?
A record type lets different kinds of records on the same object use different picklist values and page layouts. It is not a row, object, or dashboard.
Pregunta 12
What is a lookup relationship?
A lookup relationship connects records and allows the parent record to be optional. Master-detail makes the parent required and controls child behavior.
Pregunta 13
What is a master-detail relationship?
In a master-detail relationship, the master record controls the detail record, and the detail record cannot exist without the master. Lookup is the more flexible option.
Pregunta 14
What is a formula field?
A formula field computes a value from other fields and functions. It is read-only and recalculates when referenced data changes.
Pregunta 15
Administrators can create custom objects.
This statement is true. Administrators can create custom objects and custom fields to store data that standard objects do not cover.
Pregunta 16
A single row of data in a Salesforce object is called a ___.
A record is a single row in an object. Each record stores values in fields and can be displayed, edited, reported on, and shared.
Pregunta 17
What does field-level security control?
Field-level security controls field visibility and editability for profiles. It does not control records, emails, or dashboard colors.
Pregunta 18
What is a picklist field?
A picklist field lets users choose one value from a predefined list. Checkboxes, numbers, and lookups are different field types.
Pregunta 19
What is a checkbox field?
A checkbox field stores a true or false value. It is commonly used for flags and yes/no settings.
Pregunta 20
What is a validation rule?
A validation rule uses a formula to reject records that do not meet business rules. It prevents bad data from being saved.
Pregunta 21
What is a profile in Salesforce?
A profile defines a user type and includes permissions, settings, and access to objects, tabs, and fields. Each user is assigned one profile.
Pregunta 22
What is a permission set?
A permission set adds permissions and access settings on top of a profile. It lets admins grant specific capabilities without editing the profile.
Pregunta 23
What is a role in Salesforce?
Roles form a hierarchy that controls how much record data users can see through the sharing model. Roles are not fields, charts, or templates.
Pregunta 24
What is organization-wide default access?
Organization-wide defaults set the baseline access for records on each object. Sharing rules can then extend access to specific users or groups.
Pregunta 25
What is a sharing rule?
Sharing rules open access to records for specific users, groups, or roles beyond the organization-wide default. They do not validate fields or filter dashboards.
Pregunta 26
What is a public group?
A public group is a collection of users, roles, or other groups used in sharing rules, queues, and assignments. It is not a profile or role.
Pregunta 27
What is a queue in Salesforce?
A queue holds records until a member of the queue claims or is assigned them. It helps teams share workload without a single owner.
Pregunta 28
What does record ownership mean?
Record ownership identifies the user or queue responsible for a record. Ownership affects access and reporting in Salesforce.
Pregunta 29
What is a sharing model?
The sharing model combines organization-wide defaults, sharing rules, manual sharing, and role hierarchy to determine record access.
Pregunta 30
Permission sets can grant permissions without changing the user profile.
This statement is true. Permission sets add permissions to users without modifying their assigned profile, which is useful for granting limited extra access.
Pregunta 31
What is a validation rule used for?
A validation rule blocks saving a record when its formula returns true. It enforces business requirements and prevents invalid data.
Pregunta 32
What is a workflow rule?
A workflow rule triggers actions such as email alerts, field updates, or tasks when record criteria are met. It is a classic declarative automation tool.
Pregunta 33
What is an approval process?
An approval process routes records through steps where designated approvers can approve or reject them. It is not a report or tab.
Pregunta 34
What is Process Builder?
Process Builder lets admins create declarative automation that runs when records are created or edited. Flow is the newer recommended tool.
Pregunta 35
What is Flow in Salesforce?
Flow is the current declarative automation tool that can create screens, update records, send emails, and run logic without code.
Pregunta 36
What is a scheduled flow?
A scheduled flow runs at a specified time or interval. Record-triggered flows run when records are created or updated.
Pregunta 37
What is an assignment rule?
Assignment rules route leads or cases to users or queues based on criteria. They are not layouts, security settings, or filters.
Pregunta 38
What is an email alert?
An email alert sends a configured email when an automation action runs. Workflow rules, Process Builder, and flows can send email alerts.
Pregunta 39
What is a time trigger?
A time trigger in workflow rules or flows runs actions before or after a date field. It is not a filter, field, or role.
Pregunta 40
A reusable set of users used for sharing is called a public ___.
A public group is a reusable collection of users, roles, or other groups. It simplifies sharing rules, queues, and assignments.
Pregunta 41
What is a report in Salesforce?
A report displays records from one or more objects with filters, groupings, and totals. Dashboards visualize report data.
Pregunta 42
What is a report type?
A report type determines the primary object and related objects available in a report. It controls which records can be included.
Pregunta 43
What is a report folder?
Report folders store reports and control access through folder sharing. They do not define layouts, components, or validation.
Pregunta 44
What is a dashboard in Salesforce?
A dashboard displays report data visually using charts and components. It summarizes key metrics for users.
Pregunta 45
What is a dashboard component?
A dashboard component is one visual element, such as a chart or table, placed on a dashboard. Multiple components make up a dashboard.
Pregunta 46
What is a report filter?
A report filter narrows the records shown based on field values. Filters are essential for meaningful reports.
Pregunta 47
What is a report subscription?
A report subscription emails report results to users at a scheduled time. Dashboards have similar subscriptions.
Pregunta 48
What is a dashboard subscription?
A dashboard subscription sends a scheduled email with a snapshot of the dashboard. It helps users monitor metrics without logging in.
Pregunta 49
What is a custom report type?
A custom report type lets admins build reports around custom objects and relationships. Standard report types cover common objects.
Pregunta 50
What is a joined report?
A joined report combines multiple report blocks, such as different objects, in one report. It is useful for comparing data side by side.
Pregunta 51
What is a summary report?
A summary report groups rows and can show totals and subtotals. It is more structured than a tabular report.
Pregunta 52
What is a matrix report?
A matrix report groups data by rows and columns and can display totals in both directions. It is useful for comparing two dimensions.
Pregunta 53
What is a tabular report?
A tabular report is a simple list of records with no grouping or totals. It is the basic report format.
Pregunta 54
Dashboards display report data visually.
This statement is true. Dashboards use charts and components to visualize data from reports, which makes key metrics easier to understand at a glance.
Pregunta 55
Reports can be scheduled and emailed to users.
This statement is true. Report subscriptions send scheduled emails with report results to selected users.
Pregunta 56
A profile can be assigned to multiple users.
This statement is true. Many users can share the same profile, which defines their baseline permissions and settings.
Pregunta 57
Roles automatically grant access to every record in the org.
This statement is false. Roles affect visibility through the hierarchy, but organization-wide defaults and sharing rules also control record access.
Pregunta 58
What does the User object store?
The User object stores user accounts, including names, emails, profiles, roles, and settings. It is a standard Salesforce object.
Pregunta 59
What is an external user?
An external user has limited access through communities or portals. External users typically see only the data their profile and sharing settings allow.
Pregunta 60
What is a sandbox?
A sandbox is an isolated copy of a Salesforce org used for testing changes safely. It is not a folder, role, or dashboard.